Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or Purolator with tracking and drop-off without signature. If you prefer delivery with required signature, please indicate this with your purchase or contact us. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Please note, most parts and accessories are in stock and ship next day.

Complete systems and Kits are assemble in house and tested before being sent out, this may take up to 30 days to complete your systems, package and ship to you. 

We try and keep our most popular complete systems in stock at all times and ready to ship within 1-2 business days however, anticipate up to 30 days for shipment. 

For exact shipping date, do not hesitate to contact us!